Red y Mercadeo is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our platform. Please read this policy carefully to understand our views and practices regarding your data. 1. Information We Collect We collect various types of information to provide and improve our services: Personal Information: Name, email address, phone number, payment details, and account credentials. Non-Personal Information: Browser type, IP address, operating system, and website usage data. Transaction Data: Purchase history, payment methods, and transaction amounts. Cookies and Tracking Data: Information collected through cookies and similar tracking technologies. 2. How We Use Your Information We use your information for the following purposes: To create and manage your account. To process transactions and send payment confirmations. To provide customer support and respond to inquiries. To personalize your experience on our platform. To monitor and analyze website usage and performance. To detect, prevent, and address fraud or illegal activities. To send promotional emails and updates, if you’ve opted in. 3. How We Share Your Information We do not sell your information to third parties. However, we may share your data in the following scenarios: With Service Providers: Third-party vendors who assist with payment processing, email distribution, or analytics. For Legal Reasons: If required by law or in response to valid legal processes. With Your Consent: When you explicitly authorize the sharing of your data. 4. Data Retention We retain your information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Once your data is no longer needed, we securely delete or anonymize it. 5. Your Data Protection Rights You have the following rights regarding your personal data: Access: Request a copy of the information we hold about you. Correction: Request that we update or correct inaccurate information. Deletion: Request that we delete your personal data, subject to legal and contractual obligations. Restrict Processing: Request that we limit the use of your data under certain conditions. Data Portability: Request that your data be transferred to another organization or to you. 6. Security Measures We implement robust security measures to protect your data, including: Encryption of sensitive data during transmission and storage. Regular security audits and vulnerability assessments. Access controls to restrict data access to authorized personnel only. 7. International Data Transfers If you are accessing our platform from outside our operational region, your data may be transferred to and processed in a different country. We ensure such transfers comply with applicable laws to safeguard your information. 8. Use of Cookies and Tracking Technologies We use cookies and similar tracking technologies to enhance your experience and analyze usage. For more details, please refer to our Cookies Policy. 9. Children’s Privacy Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child without parental consent, we will delete it promptly. 10. Changes to This Privacy Policy We may update this policy from time to time. Changes will be communicated by updating the «Last Updated» date at the top of this page. Continued use of the platform signifies your acceptance of the updated policy. 11. Contact Us If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at: Email: [email protected]